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Contact Us

Please only use these contacts if you are looking to use our services – for other enquiries please go here.

Please Note: Toynbee Hall does not accept unsolicited sales calls.  If you seeking help or advice please contact the relevant service below.

To access our advice services you will need to drop in for an Initial Assessment interview

For an Initial Assessment interview please drop in to our advice centre Monday to Friday (10:00am - 4:00pm, please note that we are closed between 1:00pm and 2:00pm for lunch)

How to find Toynbee Hall

Debt Advice

Call 020 7392 2953 (Monday - Friday, 9am to 5pm)
to book an appointment to see a debt adviser or email

Please note: The Advice Centre will close at 1pm on Friday 23rd December and reopen on Tuesday 3rd January.

Free Legal Advice Centre or drop in to our Advice Centre to arrange an Initial Assessment interview.

If you have already had an appointment and have an ongoing issues please call: 020 7392 2978

Please note: The Free Legal Advice Centre will be closed from Thursday 22nd December until Monday 9th January.

Macmillan Welfare Rights Service 

Welfare benefits advice to people with a diagnosis of cancer

Call 020 7392 2958 (this services does not require an Initial Assessment interview)

City Advice

If you live in the City of London Square Mile call 020 7392 2919

If you work in the City of London Square Mile call 020 3475 5080

Alternatively you can email

Please note: The City Advice Lines will be closed from Friday 23rd December until Tuesday 3rd January.
Details on City Advice Outreach Surgeries can be found here.

Older People's Services (Wellbeing Centre & LinkAge+)

Call 0207 3922913 or email

For City 50+, call 020 7392 2987 or email

Please note: The Wellbeing Centre will be closed from Friday 23rd December until Tuesday 3rd January

Deesha English classes

call 020 7392 2922 or email

Youth Services (Make It!, Make Sense!, Make Moves!)

Call 079619 06008, or email

Financial Health Exchange

To contact the Financial Health Exchange call 020 7392 2941 or email

For more information, please visit

Operations and Admin

For Data & Information Services (Monitoring & Evaluation, Information Systems and Research) – 3922932

For HR & Recruitment -

For Finance (Payment queries should be made directly to the organisational contact) –

For Fundraising, call 020 7392 2949 or email

Press and Communications

For media information and enquiries please contact David Allsey on: 020 7392 2937 or e-mail

PLEASE NOTE: Toynbee Hall under no circumstances accepts unsolicited sales calls. Our contact lines are often used by those in need and any sales representatives obstructing our service users through using these numbers would never be considered an appropriate supplier.