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Case Studies

Through our services we support over 13,000 people each year. Here are some of their stories.

I have gained everything by going to Toynbee Hall. I had lost my marriage, my job, my self-respect. Everything. But due to the support from them, I regained my self-respect and my self-esteem. I don’t know what I would have done. I wouldn’t be here today without them – that’s for sure.”

Read Sarah's story

Free Legal Advice Centre City Advice

Thank you so much for your support. You gave me the chance to learn and to do things myself. You were gentle and treated me with a lot of respect. When I came to you I felt really alone, and was terrified I was going to lose the house. Now I feel I can manage all of the household finances and I don’t feel scared anymore.”

Read Ahmed's story

Debt Advice Macmillan Advice

I used to think that the kids who messed around in class had nothing in common with me, but being in the Make it! group- a group I never imagined being a part of, helped me to see people differently”
Mariah, Make it! student

Read Mariah's story

The last time we asked teachers to describe George, the words used were ambitious, thoughtful and a natural leader."
George's mum

Read George's story

Make It!

I am so happy with my teacher because the way she is teaching me is helping me to learn quickly. I can do things on the computer that I didn’t know I could do, and do simple things like top up my oyster card. I would like to give thanks to Toynbee Hall for this opportunity they gave us.”

Read Parveen's story


*The names of all individuals have been changed to protect their identities.